Privacy Policy

Last updated: 2026-05-11

This Privacy Policy explains how Captain Cooks Casino Reviews ("we", "us", "our") collects, uses, discloses, and protects personal information of visitors to captaincookscasino.it.com ("the Site"). We are committed to handling your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Who We Are

This Site is an independent informational review platform covering the Captain Cooks online casino. We are not the operator of Captain Cooks Casino. We do not collect deposits, hold player funds, or operate any gambling product. We collect only information necessary to operate the Site, understand visitor behaviour, and respond to inquiries.

2. Information We Collect

We collect the following categories of information:

Information you provide — when you email us at support@captaincookscasino.com, you share your email address, the content of your message, and any voluntarily disclosed personal details.
Information collected automatically — when you visit the Site, your browser transmits standard data including IP address, browser type and version, operating system, referring URL, pages viewed, time and date of access, and approximate geographic location derived from IP address.
Cookies and similar technologies — see our Cookie Policy for a full breakdown.

We do not knowingly collect personal information from anyone under the legal gambling age in their province.

3. How We Use Your Information

We use collected information for the following purposes only:

To operate, maintain, and improve the Site
To respond to your inquiries and editorial feedback
To analyse aggregate visitor behaviour through privacy-respecting analytics tools
To measure the performance of affiliate referral links to the Captain Cooks Casino operator
To detect, prevent, and respond to fraud, abuse, or security incidents
To comply with legal obligations under Canadian law

We do not sell your personal information to third parties. We do not engage in cross-context behavioural advertising based on identifiable personal data.

4. Legal Basis (PIPEDA)

Under PIPEDA, we rely on the following bases for processing your personal information:

Consent — implied (for essential site operation) or express (for optional analytics and marketing cookies, where you make an explicit choice via the cookie banner)
Reasonable purposes — for legitimate business operations such as security, fraud prevention, and affiliate measurement
Legal obligation — where required to comply with Canadian laws and regulations

5. Disclosure to Third Parties

We may share limited information with the following categories of recipients:

Hosting and infrastructure providers — to deliver the Site (servers, content delivery, DDoS protection)
Analytics providers — in anonymised or aggregated form, to understand site usage patterns
Affiliate networks — when you click a link to the Captain Cooks Casino operator, the affiliate platform records the click for commission tracking. We do not share your email or any direct identifier in this process.
Legal authorities — when required by court order, subpoena, or other valid legal process under Canadian law

We require third parties to handle your data in accordance with PIPEDA and contractually limit their use of the data to the purposes for which it was disclosed.

6. Cross-Border Data Transfers

Some of our service providers may be located outside Canada. When data is transferred internationally, we take reasonable steps to ensure it receives a comparable level of protection to that required under PIPEDA, including through contractual safeguards.

7. Your Rights Under PIPEDA

As a resident of Canada, you have the following rights regarding your personal information:

Right to access — request a copy of personal information we hold about you
Right to correct — request correction of inaccurate or incomplete information
Right to withdraw consent — withdraw consent for any non-essential processing (subject to legal or contractual restrictions)
Right to file a complaint — with us first, and then with the Office of the Privacy Commissioner of Canada if unresolved

To exercise any of these rights, email us at support@captaincookscasino.com with your specific request. We will respond within 30 days as required by PIPEDA.

8. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law. Email correspondence is retained for 24 months unless you request earlier deletion. Server logs are retained for 90 days for security and operational purposes. Aggregated and anonymised analytics data may be retained indefinitely.

9. Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information against unauthorised access, disclosure, alteration, and destruction. These include SSL/TLS encryption of data in transit, restricted access controls on data at rest, and routine security reviews. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

10. Children's Privacy

This Site is intended for adults of legal gambling age in Canada. We do not knowingly collect personal information from anyone under 18 (or under 19 in provinces where that is the legal gambling age). If you believe we have collected information from a minor in error, contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be highlighted prominently on the Site for at least 30 days following publication.

12. Contact and Complaints

Privacy questions, data access requests, and complaints can be sent to:

Email: support@captaincookscasino.com

If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.